Morrab Library will be opening again on the 14th April, although still in a very limited capacity. The necessity to keep staff, volunteers and members as safe as possible remains our first priority, and we will need to continue to work within the context of health and safety legislation and best practice guidelines for libraries to achieve this.
It needs to be said that while the staff will do all it can to make the library as safe as possible, we cannot of course guarantee it 100%, so each member will need to make their own decision about whether they feel they can visit.
Opening hours and access
- The library will open Wednesday, Friday and Saturday from 10.00 am to 3.30pm.
- The library will be open for book loans and returns, and for readers who wish to book a workspace on the first floor or access the newspaper collection.
- Entry will be by appointment only. We need to be very strict about how many people can safely be in the library and share spaces at the one time. You can email us at : email@example.com or telephone 01736 364474 and leave a message with your name and contact entails – staff will contact you to arrange an appointment.
- Please don’t try to visit unless you have received confirmation of your appointment time. We do not want you to have to queue outside for any lengthy period.
- Please book for an appointment as far in advance as you can to avoid disappointment.
- You do not need to make an appointment if you are only returning or collecting books and do not wish to enter the building beyond the entrance foyer.
- When you come to borrow books we will be able to welcome you for a visit of 30 minutes. If you are isolating as a household, a couple or family can come in together.
- Only library members (or members of their household) will be able to access the building – we will sadly not be able to welcome any visitors at this stage, unless they are expressly wishing to join as a new member.
- We cannot accept any book donations at this time.
- The Photo Archive will not be open to visitors on Thursday mornings at this time, but please email firstname.lastname@example.org, or call the library and we can pass on any enquiries.
While you are with us
- It will not be possible to remain in the library beyond choosing or returning books, or working in your reserved room.
- Hand sanitiser will be on offer at the front door, and we will ask that you make use of it BEFORE entering the building. There are additional hand sanitising stations throughout the building.
- It is a legal requirement that you wear a face covering whilst moving around the building, unless you have a legitimate reason for not being able to do so.
- Social distancing practices will be in place (working to the 2 metre rule) and staff will be working behind a temporary screen.
Loans and Returns
- If you are returning library books, please bring them in a bag (preferably one you don’t want back), and include a note with your name on it. There will be special boxes in the foyer where you can leave them – in keeping with health and safety guidelines, they will need to be quarantined for 72 hours before staff can process them.
- The lifting on restrictions on the number of loans will remain, meaning you can borrow more than six books at a time. If you don’t feel comfortable coming to the library yourself, you can nominate a fellow member, friend or family to borrow and collect books on your behalf.
- We will be offering a collection service. If you send us a list of titles you are seeking, we can check our holdings and the shelves, and if they are available, we can bag them up and leave them for you or a friend or family member to collect from the foyer, so you won’t have to come into the rest of the building.
- The magazines and newspapers normally located in the Reading Room will be moved to the tables in the Jenner Room, and be available for loan.
- The ground floor toilet will be available, but we ask that it be accessed only if completely necessary. Please leave the space as clean as possible after use. A hand sanitising station will be located just outside.
- Sadly, the kitchen will be closed to members, and not accessible.
- Lockers will not be in use. Bags must remain with you. They cannot be left at the desk or elsewhere.
- The till will be in operation for book and other sales, donations and new memberships and renewals. Payment by card is our preferred option, although we will accept cheques and cash. Appropriate hygiene measures will be in place for using the till.
- The photocopier will only be available for the use of library staff, but we will happily copy anything you need on your behalf.
- The lift will be in operation and hand sanitising stations will be available in the foyers on each floor.
- Parking at the library should generally be possible during this time, although if you would like to be guaranteed a parking spot, please let us know when you make your appointment.
- Library staff will carry out regular cleaning of ‘hotspots’ around the building throughout the day, such as door handles, stair bannisters and the toilet.
- We will also undertake a deep clean of the library after hours each day.
- Desks, chairs and other items will be cleaned in between room appointments.
Please contact the Library (email@example.com), or leave a message on 01736 364474 and we’ll call you back, if you have any questions or concerns.
We would also like to offer my assistance to any of you who will need to continue to self-isolate and won’t be able to visit, or do not have anyone who can borrow books on your behalf. Please get in touch so we can find a way to help you if we can.
I know this remains a less than ideal situation, but hopefully it won’t be too much longer before we can return to the normality of the Morrab Library we all love so much. Thank you so much for your wonderful support throughout lockdown, and as we move forward into the new year.
Lisa Di Tommaso